FAQ | We Are Nutrified

Yes,you can cancel a one time purchase. You must cancel before the item has been shipped. Once the item has been shipped to your address you cannot cancel, you can only return the item.

Simply contact our Customer Support Team via 0800 288 8953 or via email on INSERT EMAIL ADDRESS to handle your cancellation.

Yes, you can cancel your subscription through your We are Nutrified account. You must be signed in to do this.

If you are struggling to cancel your subscription yourself, please contact our friendly Customer Support Team via 0800 288 8953 or via email on orders@wearenutrified.co.uk to handle your cancellation.

The speed of the refund will depend on the type of payment you used. However a refund will be within your account within 14 days of receiving the unopened item at our warehouse.

You can find our full returns policy here

Unfortunately, we cannot accept opened and used product. If you have opened a product, we cannot refund your full order cost?

To return an unopened or unused product please follow the instructions below:

Fill in the returns information on your dispatch note that you received with the item. Please package your item and enclose the completed dispatch note for identification. Then return the item to the following address:
We are Nutrified LTD Unit 2 Frederick Road Hoo Farm Industrial Estate Kidderminster DY11 7RA